St George’s complaints dept committed a criminal offence by producing forged documents rather than admit negligence.
I keep being falsely accused of non attendance of appointments of which I’m not notified. Hospital insists letters sent and refuses to investigate further.
The resulting lack of access to care for a brain tumour has destroyed my life and career.
I physically went to hospital and confronted [redacted] who admitted (in front of my witness plus I recorded it) that no letters had been sent because there was a glitch with my file whereby all my demographic info, address, etc was blank.
Complaints dept did not know of the admissions and sent me forged appointment letters (using my address on my complaint letters) as “evidence ” they’d sent the letters.
This is a criminal offence but no one cares, there’s no one to report it to.
I feared for my safety, not prepared to put myself at further risk so never returned and am now in my 6th year of zero medical oversight for growing tumour.
The same thing happens whichever hospital I try. I believe a corrupt GP is responsible for maliciously actioning “restricted access” which blocks all details and means I never get letters. So the cycle of destruction continues.
GP refuses to respond to my written queries and appeals to investigate/fix. I’m too ill to pursue it any further.
No one will be held accountable for my avoidable premature death or the needless suffering I endure. They get off on it and gain satisfaction from my suffering.
The malicious allegations remain on my file so I can’t even go to a and e because they throw the lies in my face. I’m locked out of nhs despite funding it all my working life.
This is my story as a: Prefer not to say
NHS Trust (or Provider): Don’t know/prefer not to say
Timespan: 2022, 2023, 2024
Did you complain?: Yes
Did the Trust (or Provider) retaliate?: Yes
Forged documents, gaslighting, false allegations, falsification of medical record
Would you recommend PALS as an impartial intermediary?: No
After investigation, did the Trust (or Provider) respond satisfactorily?: It wasn’t investigated
Did you take your complaint to the Ombudsman (PHSO)?: No
Your ethnicity: Prefer not to say
Have you experienced suicidality due to this?: Thoughts/feelings
Are you autistic?: No
Are you disabled as defined under the Equality Act 2010?: Prefer not to say
